Shipping Policy
1. Order Processing
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Processing Time: Orders are typically processed within 1β3 business days (Monday through Friday, excluding holidays).
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Order Confirmation: After placing an order, you will receive a confirmation email with your order details.
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Shipping Notification: Once your order is shipped, you will receive a shipping confirmation email with tracking information.
2. Shipping Methods & Delivery Times
We offer a variety of shipping options depending on your location and the products ordered:
Domestic (USA) Shipping
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5β8 business days | Calculated at checkout |
| Expedited Shipping | 2β4 business days | Calculated at checkout |
| Priority Shipping | 1β2 business days | Calculated at checkout |
Please note: Delivery times are estimates and may vary due to carrier delays, weather, or high demand.
International Shipping
We currently ship to select international countries. International delivery times vary by location, typically between 7β21 business days.
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Customs & Duties: Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
3. Shipping Rates
Shipping costs are calculated at checkout based on the weight of your order, delivery location, and selected shipping method.
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Free Shipping: We may offer free standard shipping promotions for qualifying orders. These will be advertised on the site when available.
4. Tracking Your Order
Once your order ships, you will receive a tracking number via email. You can track your package using the link provided or by visiting the carrierβs website.
5. Incorrect Address / Undeliverable Packages
Please double-check your shipping address before placing your order.
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If a package is returned to us due to an incorrect or incomplete address, the customer is responsible for the re-shipping cost.
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AllexMart is not responsible for packages lost due to incorrect shipping information provided by the customer.
6. Delays & Force Majeure
While we strive to meet the estimated delivery times, we are not liable for shipping delays caused by:
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Weather conditions
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Carrier delays
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Customs clearance
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Natural disasters
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Global supply chain disruptions
7. Lost or Damaged Packages
If your package is lost or arrives damaged:
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Damaged Packages: Contact us within 48 hours of delivery at globaltradellcmart@gmail.com with photos of the damage and the packaging.
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Lost Packages: If your tracking number shows "delivered" but you did not receive the item, please check with your local carrier or neighbors first. If unresolved, contact us.
8. Questions?
For any shipping-related questions, feel free to contact us at:
π§ Email: globaltradellcmart@gmail.com
π Address: Inspire Fusion LLC, 30 N Gould St #54354, Sheridan, WY 82801