Refunds & Return

1. Overview

Your satisfaction is important to us at AllexMart.com. If you are not completely satisfied with your purchase, we’re here to help. Please read our return and refund policy carefully to understand your rights and responsibilities.

2. Eligibility for Returns

You may request a return or exchange under the following conditions:

  • The item must be unused, in original condition, and in original packaging.

  • Return request must be initiated within 15 days of receiving your order.

  • Some items (see Non-Returnable Items) may not be eligible for return.

3. How to Request a Return

To initiate a return, please contact us at:

📧 globaltradellcmart@gmail.com
Include the following details:

  • Order number

  • Reason for return

  • Photos (if item is damaged, defective, or incorrect)

Once your request is approved, we will provide you with return instructions and a return shipping address.

4. Return Shipping Costs

  • If the return is due to our error (e.g., damaged, defective, wrong item), we will cover the return shipping cost.

  • If the return is due to buyer’s remorse (e.g., you changed your mind), you are responsible for the return shipping cost.

5. Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 5–10 business days to your original payment method.

  • Shipping fees (if applicable) are non-refundable unless the return is due to our error.

6. Exchanges

We only replace items if they are defective, damaged, or incorrectly shipped. If you need an exchange, email us with details and photos at globaltradellcmart@gmail.com.

7. Non-Returnable Items

The following items are non-returnable and non-refundable:

  • Items marked “Final Sale” or “Non-returnable”

  • Gift cards

  • Digital/downloadable products

  • Personalized or custom-made items

  • Health and hygiene products (e.g., masks, opened cosmetics, etc.)

8. Late or Missing Refunds

If you haven’t received a refund yet:

  • Check your bank or credit card account again

  • Contact your payment provider; it may take time before your refund is officially posted

  • If you’ve done all of the above and still have not received your refund, contact us at globaltradellcmart@gmail.com

9. Cancellations

Orders can be cancelled within 12 hours of placing them. After that, orders may already be processed or shipped. In such cases, a return must be initiated after delivery.

10. Contact Us

For any questions about returns or refunds, please contact us:

Inspire Fusion LLC
30 N Gould St #54354
Sheridan, WY 82801
📧 globaltradellcmart@gmail.com